Alpine's Most Asked Questions

Do I have to sign a long-term contract?

No. Alpine operates with flexible terms that fit each homeowner’s needs. Most of our programs are month-to-month, allowing you to pause, adjust, or upgrade services at any time.

Do I still own my Airbnb listing?

Yes. You always maintain full ownership and control of your Airbnb account. Unlike most management companies, Alpine never transfers listings under our name. You stay in control while we handle the professional systems that improve performance.

How is Alpine different from other property management companies?

Alpine combines local expertise, five-star hospitality standards, and data-driven optimization. We focus on long-term property performance, guest satisfaction, and algorithm health, not just turnover. Our team delivers personalized oversight and professional care that traditional management companies rarely offe

What areas do you serve?

We are based in Groveland, California, and serve the greater Yosemite region, including Pine Mountain Lake and surrounding communities. Additional locations may be available upon request.

Do you offer cleaning only, without management?

Yes. Our cleaning and turnover services are available independently for homeowners and Airbnb hosts who manage their own bookings. Every cleaning follows Alpine’s quality control checklist to ensure your property is always guest-ready.

What does your property management include?

Full-service management includes dynamic pricing, cleaning coordination, guest communication, maintenance scheduling, and review monitoring. You own the listing and approve any updates or changes, while Alpine handles daily operations to keep everything running smoothly.

What are Concierge & Oversight Services?

Concierge services are available at the homeowner’s request and include on-site assistance, vendor coordination, storm checks, trash pickup, propane exchange, and routine property inspections. For guests, we provide troubleshooting support, local recommendations, and house calls when needed.

Do you clean offices or non-rental properties?

Yes. Alpine provides professional cleaning for offices, second homes, and vacation properties that are not listed as rentals. Each service is scheduled by appointment and follows our same high-level standards.

How does Smart Optimization work?

Smart Optimization is a data-backed system that improves your Airbnb ranking and visibility. We analyze your title, photos, captions, and keyword strength, then refine them using algorithm triggers to help your listing stay active and competitive.

What is the difference between One-Time and Monthly Optimization?

The One-Time Smart Optimization is a full rebuild of your listing using data-driven techniques. Monthly Smart Optimization is ongoing algorithm activity, designed to trigger ranking signals daily, weekly, and biweekly. You stay in full control of your listing while we handle the technical side.

Can I request one-time services, or do I have to enroll in a plan?

Absolutely. Many of our offerings — including cleaning, deep cleaning, and optimization — are available as one-time services. Concierge and property management programs can be customized as needed.

How do I get started?

Submit an inquiry through the contact form on our website. An Alpine representative will reach out to learn more about your property, goals, and desired services, then recommend the best plan for your needs.